Black Taxi Driver Handbook

Online Taxi Driver SERU Handbook

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SERU Taxi Driver’s Handbook

We’ve taken the 13 sections of the Taxi Driver Handbook for the SERU test for Black Taxi Drivers in London and simplified it, and added it to our handy website.

You can navigate the sections using the menu, and if you have a question, just ask in the comments section, and we will try our best to give you clarity.

Read the TfL Taxi Driver’s Handbook in your own time online and prepare for your Taxi Driver SERU assessment.

Download the PDF version of the Taxi Driver Handbook here.

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Taxi Driver SERU Handbook Sections

Introduction to the Taxi Driver Handbook
Section 1: Doing your job
Section 2: Payment for fares
Section 3: Being aware of equality and disability
Section 4: Safeguarding children and adults at risk
Section 5: Driver safety
Section 6: Safer driving
Section 7: Other health and safety advice
Section 8: Customer service and driver behaviour
Section 9: Stopping and waiting
Section 10: Taxi ranks and shelters
Section 11: Licensing requirements and responsibilities
Section 12: Renting and owning a taxi
Section 13: Useful contacts and glossary